Kevin Cormier · Signal Trapper
Build the record before the answers are obvious.
I sell engineered components into industrial applications for a living. This is what I have learned about where commercial opportunity gets lost, and what I am building to stop it.
The position
The failure is structural, not personal.
A customer asks for a price. Somebody reviews the application, somebody prices it, somebody in engineering checks whether the thing can be built. Then the quote goes out and, often, nothing happens — and nothing anywhere counts it.
The same gap runs through the rest of the commercial record. The seller knows why an account matters. The CRM holds a close date somebody guessed at creation. The context that would let a second person pick the account up was never asked for at a moment when it could have been answered.
Nobody did anything wrong. There is just no point at which any of it becomes somebody's problem.
How I work
Every claim I publish is tagged: known, inferred, or guessed. Known means I can point at the source. Inferred means I reasoned to it and I'll show you how. Guessed means guessed. If I don't know something, the answer is "not found"—not a plausible paragraph.
Being wrong
I will be. The tags exist so you can tell how much weight to put on any given call, and so that when one is wrong it's obvious which one and why.
Signal Trapper is developed by Kevin Cormier outside his weekday career responsibilities, using public or personally owned information. The views expressed are his own.